Intelligence With A Heart with Daniel Goleman

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The book Emotional Intelligence (Bantam 1995) fundamentally changed our understanding of what qualities enable people to excel in real life. The phenomenal response from the business community to the book prompted author Daniel Goleman to apply his insights to the workplace. He found that emotional intelligence is crucial to the performance of every employee, employer and business organization. "Emotional intelligence matters twice as much for outstanding performance as both IQ and expertise combined." He offers ways to combat and change toxic work environments and pinpoints the qualities we all need to cope with today's ever-accelerating marketplace. And the good news is that anyone can improve their emotional competence-at any stage in their career or in life. (hosted by Michael Toms)


Daniel Goleman, Ph.D. is an internationally known psychologist who lectures frequently to professional groups, business audiences, and on college campuses. As a science journalist Goleman reported on the brain and behavioral sciences for The New York Times for many years. Apart from his books on emotional intelligence, Goleman has written books on topics including self-deception, creativity, transparency, meditation, social and emotional learning, ecoliteracy and the ecological crisis. He currently co-directs the Consortium for Research on Emotional Intelligence in Organizations at Rutgers University.

Daniel Goleman’s books include:

To learn more about the work of Daniel Goleman go to

Topics Explored in This Dialogue

  • What emotional intelligence means
  • How you can improve your emotional intelligence
  • How the ability to say "no" helps you maintain integrity
  • What low emotional intelligence does to children
  • Intriguing studies on the benefits of practicing mindfulness
  • The difference between mental and emotional intelligence
  • Qualities employers and employees need to stay alive in todayís marketplace
  • The importance of--and lack of--emotional intelligence in the media
Host: Michael Toms        Interview Date: 9/25/1998        Program Number: 2743